Notes on building better technology.
Practical writing from our engineers, analysts and consultants on the decisions behind software, data, automation and governance work.
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When to modernize a legacy system — and when to leave it alone
A practical test for deciding between stabilising, refactoring or replacing a core system, and how to avoid the big-bang rewrite.
Showing 3 of 3 articles
Automating a workflow starts with mapping it honestly
Most automation projects stall because the documented process isn’t the real one. Here’s how we map what actually happens.
Designing KPIs your team will actually use
Fewer metrics, clear owners and a single definition of each number. A short guide to dashboards that change decisions.
Access reviews that don’t take a quarter to finish
How to run user access reviews with less spreadsheet wrangling, and the evidence auditors expect to see.
- Automating a workflow starts with mapping it honestlyMost automation projects stall because the documented process isn’t the real one. Here’s how we map what actually happens. AI & automation 7 min read
- Designing KPIs your team will actually useFewer metrics, clear owners and a single definition of each number. A short guide to dashboards that change decisions. Data & analytics 6 min read
- Access reviews that don’t take a quarter to finishHow to run user access reviews with less spreadsheet wrangling, and the evidence auditors expect to see. Governance & risk 8 min read
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